NHM Writer and McAfee Incompatibility

28 Dec

NHM Writer 1.5.1.1 Beta from New Horizon Media (Free)

McAfee Anti-Virus Problem

Incompatibility issue of free (wonderful) software from New Horizon Media NHM Writer 1.5.1.1 and McAfee anti-virus suite

NHM Writer Free version 1.5.1.1 release date of 06/01/2009 – 18:23
Anti-virus McAfee Anti-Virus VirusScan Enterprise 8.7.0i;Scan Engine Version (64 bit) 5400.1158;DAT version 6572.0000 dated Dec 27, 2011 and possibly even lower versions dating back to early November 2011
Problem McAfee’s VirusScan Enterprise 8.7.0i suite and NHM Writer 1.5.1.1 are incompatible; Removes NHMx.dll as Trojan horse
Date  Mid November 2011 onwards

General Description

I have been using NHM Writer 1.5.1.1 beta since 2008-09. This free software from New Horizon Mediain Chennai, India for Indian Language Software has been very useful for me and my friends to type in Tamil, Hindi, and other Indian languages using Microsoft Office Suite (2003, 2007, 2010) in Windows XP (Vista, Windows 7 32-bit and 64-bit) onwards. This software allows one to type Unicode Tamil, Hindi, and other Indian languages by simply running the program in the background and selecting a special key combination like “Alt+2” for “Tamil Phonetic” and “Alt+3” for “Malayalam Inscript”, etc.For Indians living abroad this is great tool to continue to maintain touch with our native languages, communicate with elders in their native tongue, and teach children born in non-Indian language speaking countries the Indian language. So along with eKallappai and Murasu Anjal NHM Writer 1.5.1.1 and NHM Converter have been great resource and help.

Problem

Since sometime around early November or so the NHM Writer 1.5.1.1 has stopped working in several of my Windows computers. I could not select the languages by issuing the special key combo, for example, I set “Alt+2”  for “Phonetic Tamil”. Typically the gray “Bell” symbol normally will turn yellow in color when I issue one of the key combos. Depending upon the underlying key combo I will be able to type Tamil, Malayalam, or Hindi. This was not happening.To make the matters worse, even I manually selected the language, the Unicode languages did not appear, and instead only English characters appeared. At first it puzzled me since several of my other computers still allowed me to use the software.

Observations

Problems with McAfee

When I tried to reinstall the program, I got a Trojan Horse virus warning from my McAfee VirusScan Suite and that prevented me installing the software altogether. The only way I could install the software was by disabling “Access Protection” and “On-Access Scan Disabling”. Even after installation with these “not recommended” anti-virus disables, I could not get the software to run since as soon as McAfee was enabled it went ahead and deleted NHMx.dll file. This made the software stop working.

The error messages I got were “is-LJ372.tmp” is deleted with “Trojan Horse” detection as “Generic-FADE!7AA18D11D0E”. I could not figure out how to solve this problem. Uninstall and reinstall didn’t help (even after complete uninstall using RevoUninstaller and restart didn’t help). So I use eKallappai in these computers.

No problems with Norton Anti Virus Suite

As I mentioned above all the computers that I have running Norton Anti-Virus software (as of Dec 27, 2011) were NOT affected by this problem. So I have Windows XP, Windows Vista, Windows 7 (32- and 64-bit) that are running Microsoft Office 2003, 2007, and 2010 with Norton Anti-Virus is not affected. So I use in these computers NHM Writer 1.5.1.1 successfully.

Any suggestions?

If you have suggestions to help solve the problem contact me at somaimb @ gmail (dot) com. Thanks. This seems to be McAfee ONLY problem as all my computers with Norton Anti-virus is fine.

But I would still like to use program in McAfee installed machines.

 

 

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3 Responses to “NHM Writer and McAfee Incompatibility”

  1. Viji Senthil February 21, 2012 at 12:08 pm #

    Sir, We already talked about NHM Writer. Today When my system was getting loaded an error occured. Its “Cannot create shell notification icon” under the title “NHM Writer”. I think u may add this too in your post about the problem. Did u get any reply from the creators of NHM Writer ?

    • tsomasundaram March 30, 2012 at 10:58 am #

      viji,

      I didn’t read your comment as I was on vacation. Since about two weeks ago the NHM Writer is working again. The error you are indicating happens sometimes but if you restart the program it should go away. I had noticed it before but nothing serious. Hope this helps.

Trackbacks/Pingbacks

  1. NHM Writer and McAfee Problem Solved | Somasundaram's space - March 15, 2012

    […] months ago I had posted in this blog the problem I was experiencing (based on other posts in other forums, others were experiencing […]

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